This page is maintained by TrendDrop to explain how we deliver your orders. The details below reflect our current practice; if anything changes, we will update this page.
Processing time
Orders placed before 2pm GMT on a working day are usually processed the same day. Orders placed after 2pm, at weekends, or on UK bank holidays are processed the next working day. During busy sale periods, processing may take up to 2 working days.
UK delivery
- Standard delivery: 3–5 working days, £3.95. Free on orders over £50.
- Express delivery: 1–2 working days, £6.95.
We use Royal Mail, Evri, and DPD depending on the size and destination of your parcel. The carrier is shown in your shipping confirmation email.
International delivery
We currently ship to selected countries in Europe, North America, and Australia. International orders are sent via tracked services and typically arrive within 5–12 working days. Delivery costs are calculated at checkout based on weight and destination.
Please note that international orders may be subject to import duties, taxes, and customs clearance fees charged by the destination country. These charges are the responsibility of the recipient and are not included in the order total at checkout.
Order tracking
Once your order ships, you will receive an email with a tracking link. You can also check the status of recent orders through the confirmation email or by contacting us.
Lost or delayed parcels
If your parcel has not arrived within the estimated timeframe, please contact us at support@trend-drop.co.uk and we will investigate with the carrier. Claims for lost parcels must be made within 30 days of the shipping date.
Contact us
For shipping questions, email support@trend-drop.co.uk.