This page is maintained by TrendDrop and sets out the terms and conditions for using our website and placing orders. By using www.trend-drop.co.uk, you agree to these terms.
About us
TrendDrop operates the website at www.trend-drop.co.uk. For customer service, contact us at support@trend-drop.co.uk.
Using our website
You must be at least 16 years old to use our website and make purchases. You agree to provide accurate information when creating an account or placing an order, and to keep your account details secure. We reserve the right to suspend or terminate accounts that violate these terms.
Orders and pricing
All orders are subject to acceptance and availability. We reserve the right to cancel orders if a product is unavailable, mispriced, or ordered in error. Prices are shown in GBP and include UK VAT where applicable. Delivery costs are added at checkout before payment.
Once you place an order, you will receive an order confirmation email. This email does not mean we have accepted your order; acceptance occurs when we dispatch the goods.
Payment
Payment is processed securely through Shopify Payments and other trusted payment providers. By placing an order, you authorise us to charge the payment method you provide. All payment data is handled by our payment processors and is subject to their terms and privacy policies.
Shipping and delivery
Delivery times and costs are set out in our Shipping Policy. We are not responsible for delays caused by customs, carrier issues, or events outside our control. Risk in the goods passes to you on delivery.
Returns and refunds
Our returns and refunds process is described in our Returns & Refunds Policy. Your statutory rights are not affected.
Product information
We try to ensure product descriptions, images, and prices are accurate. However, colours may vary depending on your screen, and minor differences in appearance or packaging may occur. If a product is materially different from its description, you are entitled to a refund under our returns policy.
Intellectual property
All content on this website, including text, images, logos, and designs, is owned by TrendDrop or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without our permission.
Limitation of liability
To the extent permitted by law, TrendDrop is not liable for indirect, incidental, or consequential losses arising from your use of the website or purchase of products. Our total liability is limited to the amount you paid for the relevant order.
Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these terms
We may update these Terms of Service from time to time. The latest version will always be posted on this page with the updated date. Continued use of the website after changes means you accept the updated terms.
Contact us
For questions about these terms, email support@trend-drop.co.uk.